Frequently Asked Questions

ABOUT THE BETTY BED

Initially called “Kauda Bed”. The bed was then renamed to “The Betty Bed” after my dog’s name, as she was able to inspire me to create the perfect dog bed.

Your dog should be 5 to 10cm shorter than the internal dimensions of the bed.

Your dog should be able to lie comfortably in all natural positions.
Their Bed should be large enough for your dog to curl up in, but also stretch out their legs if they want to.
It’s always better to have a little extra space than not enough. 

If you have a Dachshund, a Corgi, a Pomeranian, a Maltese, a French Bulldog, or any other breed with short legs, you should look for Low Entrance Beds, and make sure the bed you choose is not taller than 10cm to facilitate their access to the bed.

Yes, The Betty Bed comes with a standard Neutral Grey cover. Designed to withstand rubbing, digging & nesting from the most enthusiastic dogs.

According to most experts, grey does a better job of concealing dirt and stains.

While white can show dirt more readily, and black makes every particle of dust very noticeable. Grey can effectively camouflage dirt and dust, making grey the best option if cleanliness is a concern for you.

Yes, the Betty Bed comes fitted with a Waterproof Liner, a film that protects the foam components - protecting the bed from any pee accidents.

Yes, we do Name Embroidery.

We know that your dog’s name is an important part of their identity. Their name gives us a sense of who they are, the family they belong and their place in the world.

Yes, the Betty Bed is suitable for Singapore’s weather as it’s made of firm memory foam, so your dog won’t sink-in and get stuffy.

Yes, you can visit us at our warehouse

We operate by appointment only, do let us know of your most convenient date & time for us be present to attend to you. Once the appointment is confirmed do let us know in advance should you need to reschedule or cancel the appointment.


ABOUT SHIPPING

We ship internationally from Singapore. If you are based overseas and have issue carting out, please reach out at info@kauda.co or DM us on Instagram. We will be happy to assist. 

Yes, We offer Free Shipping to All Beds and Bundle orders to Singapore and Malaysia.

Your purchased items will be processed as soon as possible within 1/3 business days. Shipping time depends on your location. You will receive a track and trace in your inbox once shipped with an estimated delivery time. 

Items will typically arrive at your doorstep within 1-3 business days.

Yes, You can self-collect at our warehouse (by appointment only).